Initial bureaucracy

More and more often, I’ve been contacted—especially by international clients—seeking support in starting the process of obtaining the CIN.

Milan is becoming increasingly international, with many people coming from abroad to purchase properties both as an investment and as a way to enjoy the city. I am not referring to investment funds (which likely rely on consulting firms or large agencies), but rather to individuals who buy second homes to live in occasionally and rent out during their periods of absence. And I am not referring only to the city of Milan, but to the Lombardy region as a whole. Just think of the well-known lake destinations in Lombardy, which attract a large number of tourists every year.

In these cases, more and more people need support to navigate Italian bureaucracy—especially those coming from abroad, who may be hearing for the first time about the CIN, the Alloggiati Web system, and dealing with Italian public offices.

I have helped these clients not only by handling the SUAP communication and all related procedures, but also by ensuring they are fully equipped to operate in compliance with current regulations and avoid the risk of penalties.

Short-term rental activity, regardless of how it is carried out, now requires proper compliance with an increasing number of regulations, with the risk of incurring fines and other issues if not properly managed.

I decided to write these lines to highlight that this aspect is part of my professional role: I can also take care exclusively of the bureaucratic side, guiding you through the initial phase and then leaving you fully independent.

Please feel free to contact me if this applies to you.

Alloggiati Web

Today I decided to write a few notes about the Alloggiati Web system: What is it, and how is it used?

It is a platform provided by the Police Headquarters (Questura) to facilitate the registration of guests’ identification documents.

It’s important to know that in order to access the Alloggiati Web platform, you need credentials that can only be issued by the Italian State Police, following a request sent via certified email (PEC) to: dipps146.00n0@pecps.poliziadistato.it.

The processing time is approximately 30 days, and currently, the Police do not allow documents to be submitted using alternative methods. Therefore, it is crucial to submit the request as soon as possible—ideally at the same time as the SCIA declaration—to avoid delays caused by waiting for credentials.

The request must be submitted by completing the form available on the official website of the State Police, along with the following documents:

  • A copy of the authorization to operate:
    SCIA or prior notification submitted to the One-Stop Shop for Productive Activities (SUAP) of the relevant municipality;
  • A copy of a valid ID of the person listed as the owner of the property on the form;
  • A letter of authorization (delegation) if the applicant is not the same person as the property owner.

If you still have doubts or are unsure how to submit the request, feel free to contact me—no obligation.

Request CIN and first step into the short term rentals

The year 2024 has brought significant changes in the world of tourist rentals, introducing new rules and obligations:

  • Mandatory introduction of the CIN (National Identification Code)
  • Requirement for 6 kg fire extinguishers, carbon monoxide, and gas detectors
  • Ban on online check-in

Let’s take a detailed look at what is required to start renting under the tourist rental formula while complying with current regulations.

Mandatory Requirements

To legally rent a property for tourist purposes, it is necessary to:

  • Obtain the CIN (National Identification Code)
  • Access the Alloggiati Web portal of the Police Headquarters for reporting guests to the authorities
  • Register with the Turismo 5 (Ross1000) platform for statistical data submission

The procedures must be carried out sequentially, and the processing time for obtaining the CIN has increased due to the new regulations.

CIN: What It Is and How to Obtain the National Identification Code

The CIN is a unique code that identifies the accommodation facility, replacing the CIR (Regional Identification Code), which previously varied by region and sometimes even by municipality. Now, the CIN is mandatory for all.

Procedure for Obtaining the CIN in Milan
In Milan, before requesting the CIN, it is necessary to obtain the CIR, for which the CIA (Notice of Commencement of Activity) is required.

CIA (Comunicazione di inizio attività)

  • Where to apply: “Impresa in un giorno” portal HERE
  • SUAP Contact: 02.22178000
  • Cost: €70.00
  • Who can apply?
    • The property owner
    • The Property Manager, with a signed authorization from the owner (to be attached to the request)
  • Required Documents:
    • Cadastral map 1:100 or 1:200
    • Signed authorization from the owner and digitally signed by the Property Manager
  • Processing Time: 30 days (but submission of the request is sufficient to proceed with the CIR)

CIR (Codice Identificativo Regionale) and Ross1000

  • How to obtain it? After submitting the CIA, the SUAP office forwards the request to Ross1000, which generates the CIR and registers the property in the database.
  • Processing Time: About 30 days.
  • Ross1000 Access: Once the CIR is received, the owner must log in with SPID and authorize the Property Manager.
    • Mail: info-flussituristici@ariaspa.it
    • Numero verde: 800.070.090 (h 8.00-20.00)

Alloggiati web

  • Information HERE.
  • Phone: 0262266035
  • How to make the request : PEC to dipps146.00n0@pecps.poliziadistato.it
  • Who can apply? The person registered with SUAP
  • Required Documents::
    • SCIA (Certified Notice of Commencement of Activity)
    • Owner or holder’s ID card
    • Authorization (to be requested via PEC)
    • Online form HERE

The credentials are issued in the name of the SUAP registrant and sent to the email specified in the request.
Each property has separate credentials.
If hosting begins before receiving the credentials, the guest list must be sent via PEC within 24 hours.

CIN (Codice Identificativo Nazionale)

Where to apply? Online with SPID HERE
Booking.com: From September 2024, listings without a CIN can no longer be published.
Airbnb: Deadline postponed to January 2, 2025 (with a possible 30-day extension if proof of application submission is provided).

These new regulations require increased bureaucratic attention but ensure greater transparency in tourist rentals.
If you need assistance with these procedures, I can help you navigate the various steps and ensure everything is in order.